ECNS offers progressive communication centers a patient care tool that promotes better care for patients that don’t require an EMS response. As the first link in the EMS chain, communication centers using ECNS are uniquely positioned to improve customer service and satisfaction for their communities. It is a proven system that maximizes the most appropriate and efficient use of emergency resources at substantial cost savings and is a potential revenue
source for EMS agencies by providing an opportunity to expand dispatch services that create direct and self-sustaining revenue. ECNS joins the International Academies of Emergency Dispatch’s® (IAED’s™) emergency medical dispatch, emergency fire dispatch, and emergency police dispatch as the Fourth Pillar of Care and offers the same high quality and reliabilityyou’ve come to  expect from the Academy.