Emergency Services Software designed for safety

People are important to your organisation. Getting them where they need to be efficiently, monitoring their input at incidents / events and cataloguing their actions for future reference is all vital for effective organisations. Indeed for some it's obligatory in order to report back to a monitoring authority.

3tc Software are experts at computer aided dispatch systems, mobile solutions and incident management and recording software. We have over three decades of experience developing, deploying and supporting software making our customers more efficient.

Customer feedback helps drive our product evolution. We have regular user groups, we visit our customers and we gather feedback from our Support Team which ensures we are developing our applications in line with your strategic planning.

All our developers judge their work by how much time or money it will save the user. If it doesn't make our customers' lives easier in some way, we don't develop it. Simple and effective.

Our design philosophy is to make functionality easy to discover, clearly presented and context sensitive minimising the need for training. We aim to make our systems as easy to use as possible, while still allowing authorised users to perform complex actions. We do this by making the right information available in the right place at the right time.

Our success lies not only in a dedication to make a positive difference to peoples' lives, but in our experience and expertise. We have more than ISO years of technical experience amongst our staff and we constantly evolve our software whilst also spending time ensuring we can integrate our systems into our customers' existing software and make things work smoothly.

As part of our commitment to customer service, a permanently staffed service desk operates during office hours at our Leicestershire headquarters. We also have a round the clock service available if our customers require it. This service desk provides immediate contact and enables access to our team of experts who will support your software.