Air ambulance patients benefit from live streaming solution


London Air Ambulance is using 999 callers’ mobile phones to help increase situational awareness from the scenes of serious incidents.

According to the organisation, the technology - which has been developed by GoodSAM - allows paramedics in the control room to remotely access the user’s smart phone camera. The solution works via the use of a link sent by text, which, if they choose to, the owner of the device can click in order to enable live streaming.

Speaking of the platform, chief medical officer for London Ambulance Service, Dr Fenella Wrigley said: “This technology is already making an impact, helping the most critically injured people in the capital.

“Viewing the scene ‘live’ on video helps ensure specialist resources - like London’s air ambulance - are sent to where they are needed the most. The technology helps clinicians assess the patient’s condition and enables them to provide medical advice and support whilst ambulance and air ambulance clinical teams are on the way to the scene.

“We will be looking at how we can extend the use of this technology in other areas of our ambulance service.”

According to figures released by the organisation, London’s Air Ambulance is dispatched to five critically injured patients every day. The GoodSAM Instant-on-Scene platform has been used 67 times since it was introduced in October.

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Philip Mason
Editor, Critical Communications Portfolio
Tel: +44 (0)20 3874 9216