Control room companies to provide ESN interface

3/16/2020

Frequentis has announced that it will work with the Home Office to provide control room operators with a “fully approved and easy to use” Emergency Services Network interface.

The company is one of four control room suppliers (alongside APD, Capita and Saab) chosen by the government to manage the interface between their products and ESN. In a statement, Frequentis mentioned its multimedia 3020 LifeX platform in particular, which is already being used by emergency services across the UK.

Speaking of its involvement with ESN, a spokesperson for the company said: “The Frequentis development approach with the Home Office recognises and understands the importance of mission-critical data services delivered daily to the police, fire and ambulance customers in Great Britain. It sets a balance between the need for transition to the new network as soon as possible, versus the need for testing the immediate reliability expected by users.”

Managing director of Frequentis UK, Andrew Madge, said: “We are delighted to have agreed a solution with the Home Office that will enable our customers to realise the operational and business benefits offered by ESN as soon as it is practical.”

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Philip Mason
Editor, Critical Communications Portfolio
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