Bedfordshire Fire and Rescue Service is rolling-out several Motorola Solutions control room products as part of its digital transformation programme.

APD has announced a series of online events, aimed at guiding control room leaders through the transition from Airwave to the Emergency Services Network.

The US House of Representatives has voted to create a new $12 billion federal grant program to upgrade the country’s 911 centers, in preparation for 'Next Generation' call centre technology.

Philip Mason reports on the recent expansion of Northern Ireland Ambulance Service’s control room, enabling operators to remain safe during the Coronavirus pandemic.

Editor Philip Mason looks at some of the lessons which might be learnt from the UK government’s initial failure to roll-out a ‘track and trace’ app to combat Coronavirus.